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Posts published in “Compliance Management”

Florida’s Workers’ Comp Law Is Disrupting Medical Debt Collection – What Hospitals, Medical Providers and Debt Collectors Need To Know

The State of Florida, like many states, maintains a robust workers’ compensation statute geared toward insulating employees injured on the job from associated medical services. Now, lawsuits continue to be filed against debt collectors, hospitals and other medical providers alleging that under a novel interpretation of Florida’s workers’ compensation law, it is unlawful to attempt to collect medical debt arising from work-related injuries directly from consumers.

In No Time At All, Virginia Consumer Data Protection Act Becomes Law

On March 2, Virginia Gov. Ralph Northam signed into law the Virginia Consumer Data Protection Act.  House Bill 2307 was introduced Jan. 20, 2021, and a substitute was passed in the House just nine days later.  Its companion, Senate Bill 1392, followed a similar trajectory and on Feb. 19, each chamber concurred in the other’s substitute.  The Act will become effective Jan. 1, 2023. 

6th Circuit Rejects ‘Benign Language’ Exception in FDCPA Envelope Disclosure Claim

The U.S. Court of Appeals for the Sixth Circuit recently held that the plain language of 15 U.S.C. 1692f(8), a provision of the Fair Debt Collection Practices Act (FDCPA) regulating what may be shown on an envelope when a debt collector communicates with a consumer by mail, does not include a “benign language” exception.

Four Cases Are Trying to Disrupt the Debt Buying Industry, What You Can Do to Protect Your Company

Managing against unforeseen risks can be a difficult task. But sometimes you can get a hint of potential trouble ahead. In the past few months there have been at least four cases that could cause substantial disruption to debt buyers, creditors and their service providers alike. Here they are:

2020 In Review: Federal and State Activity in Consumer Debt Collection Regulation

During what was an extraordinary and difficult year, there was an abundance of activity at the state and federal levels and a good deal of it was driven by the present COVID-19 pandemic. Here is my take on some of the most significant regulatory activities from the past year in consumer debt collection that will continue to impact both consumers and creditors in the years to come.