Prof. Chris Peterson Joins the CFPB

As reported today in the Consumer Law and Policy Blog, University of Utah Law Professor Christopher L. Peterson joined the Consumer Financial Protection Bureau as a Senior Counsel for Enforcement Strategy. Although Professor Peterson and I do not see eye to eye on many issues, over the past decade his scholarly works have impacted consumer financial services law.
If you ever have the opportunity to hear Chris speak on consumer financial services law, do so. You might not like what you hear, but he knows how to make his point in a way that captures your attention.
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Section 1692g Written Dispute that also Contains a Cease and Desist Does Not Prohibit a Debt Collector From Sending Verification

Sending verification in response to a consumer’s written demand for verification under 15 U.S.C. § 1692g, which also contains a cease and desist demand, does not violate § 1692c under a holding from the Western District of New York in Marino v. HoganWillig, PLLC11-cv-453 (W.D. NY April 24, 2012).

The Court refused to read § 1692c(c) to prohibit sending a consumer § 1692g(b) validation because it would place a debt collector

“into a frozen state where it could not seek to collect the debt because compliance with Section 1692g(b) would violate Section 1692c(c).”

The court cited the unpublished opinion in Recker v. Cent. Collection Bureau, Inc., No. 1:04-CV-2037-WTL-DFH, 2005 WL 2654222, at *4 (S.D. Ind. Oct. 17, 2005), which reasoned that “verification activities could be communications allowed implicitly under exception 1692c(c)(3).”

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FTC Shuts Down Alleged Phantom Debt Collector

The Federal Trade Commission (“FTC”) announced it filed a complaint filed against Varang K. Thaker and two California based companies he owned, American Credit Crunchers, LLC, and an affiliate Ebeeze, LLC.  Thaker allegedly worked with a India-based call centers to trick consumers into paying debts they did not owe.  The FTC’s investigation revealed about 8 million calls by this operation over an eight month period and approximately 17,000 transactions processed in the United States.  The FTC received thousands of complaints for collection of debts that did not exist.  The FTC alleges that consumers paid over five million dollars to the companies.  This is the FTC’s first enforcement action involving India-based call centers, and it noted that it has received no assistance from that country’s law enforcement community. 

A federal Judge issued an injunction freezing the assets of Thaker’s companies for allegedly violating the FTC Act and the Fair Debt Collection Practices Act by attempting to collect phantom debt. A receiver has taken over the enterprise.  Thaker was set to appear in federal court in Chicago yesterday.

The Thaker entities are alleged to have obtained details about their victims from information obtained from payday loan applications. An alleged victim conference, JanLaree DeJulius of Las Vegas, Nevada, believes that her ex-husband applied for a payday loan in her name without her knowledge or permission. DeJulius said that she was telephoned at work by a person who identified himself as “Officer Black.”  He gave DeJulius his “badge number” and revealed in conversation that he knew personal information about her, such as her daughter’s birth date and the room number of the university in which she worked.  She said the caller threatened her with imminent arrest and garnishment of her wages and warned that she would incur a large amount of attorney’s fees unless she paid the debt immediately.

DeJulius said she knew she did not owe the debt but she was embarrassed in front of her co-workers and afraid of the threats, so she agreed to set up installment payments.  DeJulius realized that she may have been scammed when her local media reported on the Thaker entities and the alleged scam.

FTC advised consumers to avoid paying debts they do not owe and call the police if faced with such a situation.  The FTC also advised consumers that they cannot be arrested on the spot if payment is not made immediately; that it is illegal to call an employer to discuss an employee’s debt; all debt collectors must provide written verification of the debt, and that it is advisable to check a company’s privacy policies if filling out an application online.  If the consumer did take out a payday loan, he or she should immediately contact the lender from which he received the loan upon the receipt of suspicious debt collection calls.

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Star Ledger (NJ): NJ Gov Chris Christie’s brash words on N.J. Supreme Court may be undermining state’s judicial branch

Chris Christie came into office on a promise to take the NJ Supreme Court off “its pedestal” and place it on a equal footing with the legislative and executive branches. The Star Ledger reports on the devisiveness that has permeated relations between NJ’s Governor and the Courts and its impact upon NJ’s legal system. http://pulse.me/s/6afRl

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Goldman Sachs and Advent International to Buy TransUnion

The Wall Street Journal reports this morning that the private equity arm of Goldman Sachs along with PE player Advent International  have agreed to acquire TransUnion. The deal is valued at $3 billion. The press release from Advent is here.

 

 

 

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CFPB Plans to Regulate The Practice of Law

Yesterday the Consumer Financial Protection Bureau (“CFPB”) released its proposed rule “Defining Larger Participants in Certain Consumer Financial Product and Service Market.” The proposed rule calls for the CFPB to regulate certain attorneys to protect the public welfare. Why? Becuase,

Collection attorneys and law firms may collect through litigation (i.e., filing suit against consumers to collect debt).

How dare those attorneys file complaints and litigate lawsuits.

You can bet I’ll have a little more on the topic in a few days.

 

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Missouri Supreme Court – Because Chain of Title Deficient, Assignee lacked Standing to Sue on Debt

Last month the Missouri Supreme Court handed down a decision concerning a failure of proof in establishing chain of title on assignment of debt. The decision itself is unremarkable and you can read it here CACH v. Askew. The problem was simple – no testimony was proffered concerning the account being included in the prior assignee’s bill of sale, rather the trial court inferred the account was included in a “Schedule A” which should have been, but was not, attached to the prior assignee’s bill of sale.

A few years back I participated in a teleconference for ACA International explaining bill of sale forms and steps the industry can take to avoid these pitfalls. Contact ACA if you are interested in the presentation.

A big hat tip to my colleague Ralph Wutscher, Esq. at McGinnis Tessitore Wutscher LLP
in Chicago for alerting me to this decision.

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The Folly of the FTC’s Take on Statutes of Limitation

The Federal Trade Commission had an epiphany last week – debt collectors must disclose in their communications that a debt subject to a statute of limitations defense creates a “legal right” which prevents a creditor from filing a lawsuit. Read it here: FTC Press Release, 1/30/12.

It only took the federal agency 33 years of enforcing the Fair Debt Collection Practices Act (15 U.S.C. § 1692) (the “FDCPA”) to come to this conclusion. Quite a milestone and quite a reflection of our times.

Although I haven’t been working on FDCPA issues quite as long as my colleagues in Washington, I’ve had the opportunity to read the FDCPA, the FTC’s Staff Opinion Letters  and case law since at least 1988. I’ve tried a few FDCPA cases now and again and thought I had a good understanding of the Act. However, until last week I had no idea a debt collector must disclose the existence of a “legal right” that bars a lawsuit subject to a limitations statute. I make no apology for my lack of knowledge of this disclosure requirement and no one should have to.

The FDCPA has two sections which compel a debt collector to make specific disclosures: §§ 1692e(11) and g. Neither mentions anything concerning disclosure of a time-bar defense, let alone the existence of a “legal right” which bars a lawsuit. I searched the FTC’s Staff Opinion Letters and could not find a mention of those “legal rights”. I checked the rest of Title 15 (the Consumer Credit Protection Act) – and nada, no mention of the “legal right.”

So, what is the basis for this new disclosure of “legal rights” concerning a time-bar defense? The FTC explains it in its press release as thus:

“Most consumers do not know their legal rights with respect to collection of old debts past the statute of limitations.”

Still, no help on nailing down those elusive “legal rights.” Possibly, could the FTC shed some light on from where those “legal rights” spring?  There was a bit of silence when this question was posed during the FTC’s press conference last week. Finally,  David Vladeck, Director of the FTC’s Bureau of Consumer Protection said that the debt collector will have to ascertain this, since they are “in the best position” to determine the applicable legal rights. Now, how’s that for guidance!

In making its pronouncement last week, the FTC directed me to their newly issued publication “Time-Barred Debts: Understanding Your Rights When It Comes to Old Debts”. Oh good! Maybe now I might zero in those “rights!” No dice. The closest I could find to the FTC identifying the legal right in this new publication was here:

If you have old debts, collectors may not be able to sue you to collect on them. That’s because debt collectors have a limited number of years — known as the statute of limitations — to sue you to collect. After that, your unpaid debts are considered “time-barred.” According to the law, a debt collector cannot sue you for not paying a debt that’s time-barred.

Well, I am not as quick as my friends are at the FTC to say that a statement is misleading or false, but the aforesaid advice does not gel with my understanding of the state of the law of my home state, New Jersey.  But fine, I will do as the FTC directs and determine what applicable “legal rights” exist here in the Garden State “with respect to collection of old debts past the statute of limitations.”  This should take about five seconds.

1, 2 ,3 ,4 ,5.

OK, I checked with the New Jersey Supreme Court and they clearly state that a statute of limitation is not a legal right and it can be waived if not asserted in a lawsuit. See, Notte v. Merchants Mut. Ins. Co., 185 N.J. 490, 500 (2006).  (“Statutes of limitations . . . are not self-executing . . . the defense that a claim is time-barred must be raised by way of an affirmative defense, either in a pleading or by a timely motion, or it is waived . . . Therefore, until adjudicated time-barred, a stale claim filed after the expiration of the applicable statute of limitations is nonetheless valid.”).

You see, in New Jersey, one can bring the lawsuit and obtain the judgment on a claim subject to a time-bar defense, unless the defense (which the Court does not characterize as a “legal right”) is affirmatively asserted. So, if I am to take the FTC guidance literally (which after this past week’s pronouncement, who can?), New Jersey state law provides no “legal rights” which state that a debt collector or creditor “cannot sue you” on a debt subject to a New Jersey statute of limitation. In fact, New Jersey state law says a person can be sued on a claim subject to a time-bar defense. Id. 

Whoa! I guess the FTC just gave the green light to suits in New Jersey on debt subject to procedural limitations periods – after all the FTC’s latest publication says “[a]ccording to the law, a debt collector cannot sue you for not paying a debt that’s time-barred.” Well, there’s no such law in New Jersey! The very opposite is the law.

Most statutes of limitations are state (or if you happen to reside in Kentucky, Massachusetts, Pennsylvania, or Virginia, then Commonwealth) procedural rules – which are not substantive law, let alone “legal rights.” Wisconsin, Mississippi, North Carolina and New York City have laws or regulations which seem to say that once a debt remains unpaid after a certain time, both the right and the remedy to collect it are extinguished.  But for those very few jurisdictions, a statute of limitation is a “procedural rule.” Procedural rules govern those arcane concepts of where to file a lawsuit or the time to file an answer to a lawsuit. Procedural rules typically do not confer “legal rights.”

I am sure the FTC disagrees with the conclusions reached here. And the FTC has got to be really upset with the New Jersey Supreme Court for allowing suits on time barred claims. (Look out Trenton, you may be the next to face a $2.5 million civil penalty).

In any event, I suppose debt collectors should consider that the FTC has determined the existence of a legal right which prevents the filing of a lawsuit subject to a time bar defense. Further, debt collectors should heed the FTC’s pronouncement that they are in the best position to identify this “legal right,” and should advise obligors of this legal right. What this legal right may be, when, where and how to do disclose it will likely be the subject of many lawsuits to follow.

Of course this sounds foolish, but how else can you make sense of the latest from Washington. After all, as the 19th century British Prime Minister Benjamin Disraeli said, “Debt is a prolific mother of folly. . .” Oh how right he was.

This information is not intended to be legal advice and may not be used as legal advice. Legal advice must be tailored to the specific circumstances of each case. Every effort has been made to assure this information is up-to-date. It is not intended to be a full and exhaustive explanation of the law in any area, however, nor should it be used to replace the advice of your own legal counsel. 

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CFPB Unveils Online Credit Card Complaint Form – “Form over Substance”

On Day Two of the Consumer Financial Protection Bureau (“CFPB”), it unveiled its online Credit Card Complaint form. It is available here: http://tinyurl.com/3o9p8pr. Enter a complaint and the CFPB says “We’ll forward your issue to your credit card company, give you a tracking number, and keep you updated on the status of your complaint.” In keeping with the  unique look of the CFPB’s website, the form is neat, sleek and real simple, but there’s a problem – credit card holders may lose important rights when deciding to use the CFPB’s portal as their only form of making disputes.

Credit card disputes can come in many forms. One that immediately comes to mind is a dispute concerning an item appearing on a credit card bill. Credit card billing disputes are governed by the Fair Credit Billing Act, 15 USC 1666 (“FCBA”). The FCBA has very particular requirements to make an effective billing dispute. The dispute must be made by the “obligor,” contain certain information, be made at a certain time, sent to a particular address for the card issuer and received by the card issuer within a certain time. None of this information appears in the CFPB’s Credit Card Complaint form, on the same page or even in its website. Using the “search” function appearing on its main page, entering “credit card billing dispute” returned: “Sorry Nothing matched your search criteria. Please try using some different keywords.” See the result at this link: Search results for _credit card billing dispute_ _ Consumer Financial Protec

Will the CFPB dispute form qualify as an effective dispute within the FCBA? Maybe, but it is hard to discern until the disputes start appearing.  The absence of any information in the CFPB Credit Card Complaint form concerning the timing of disputes and the particulars that must be contained in the dispute could cause problems for those who elect to use the form as their only method of making a FCBA dispute.

In comparison, the Federal Trade Commission’s website (http://tinyurl.com/8jzxqy) provides consumers with detailed information for making a billing dispute and provides a form letter to send to the card issuer. The FTC also offers some good advice that making a dispute: “takes a little patience and knowledge of the dispute settlement procedures provided by the Fair Credit Billing Act (FCBA).” Yes, it does. But, you will not receive that knowledge at the CFPB’s site. However, you will get a “tracking number.”


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Third Circuit Holds §1692g(a) Claim must be Brought Within One Year of First Communication

A claim that a debt collector violated §1692g(a) of the Fair Debt Collection Practices Act (“FDCPA”) must be filed within one-year of the first communication, the Third Circuit recently held in Peterson v. Portfolio Recovery Associates, LLC, Case Nos: 10-2824 & 10-4013, 2011 U.S. App. LEXIS 11453 (3d Cir. June 6, 2011). In this decision, the first by a circuit court on the issue, the court specifically rejects the notion that subsequent communications by a debt collector can constitute separate and discreet violations of §1692g(a).
Section §1692g(a) provides that a debt collector must provide a consumer with certain written disclosures in its first communication (if written) or within five-days following its initial oral communication with the consumer. Here, in 2003, Portfolio Recovery Associates, LLC (“PRA”) sent the required written disclosures to an address at which it believed Peterson received mail. Although the mailing was not returned, Peterson demonstrated he had never resided at this address. In 2007, Peterson received a telephone call from PRA attempting to collect the debt. Further communications between Peterson and PRA occurred in 2008 and 2009.
In 2009, Peterson filed a lawsuit claiming PRA had violated the FDCPA because he was never provided the written disclosures required by §1692g(a). The trial court granted Peterson’s motion for summary judgment finding that although the 2007 communication was barred by the one-year limitation period of §1692k(d), the subsequent communications in 2008 and 2009 made his claim actionable.
On appeal, the Third Circuit reasoned that the limitations period under the FDCPA begins to run on the date of a debt collector’s “last opportunity to comply” with the Act. Subsequent communications do not constitute “continuing violations” for the purpose of determining when a claim under §1692g(a) can arise, because the debt collector’s last opportunity to comply with §1692g(a) occurs when the initial communication is made in writing or within five-days of the first oral communication. Here, because the initial communication occurred in 2007, PRA’s “last opportunity to comply” occurred within five-days of that communication. Had PRA sent validation notices in 2008 and 2009, “it would have violated § 1692g(a) by not sending a notice within five days of its first 2007 phone conversation with him. That conversation, as the statutory “initial communication,” was PRA’s last opportunity to comply with that provision.”
PRA was represented by the attorneys of Maurice & Needleman, P.C. A copy of the decision is available here: peterson opinion of the court 060611.
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