Press "Enter" to skip to content

Lawyer and Non-Lawyer Supervision — A Lesson in Avoiding an Ethical Transgression

For several years my attorney ethics presentations and papers have emphasized that lawyer supervision and particularly non-lawyer supervision, in my experience, is an area of concern for attorneys who practice debt collection law. A recent opinion from New York’s Appellate Division, Second Department, concerning the conduct…

CFPB Deputy Director Tells Mortgage Servicers He is ‘Deeply Disappointed’ With Their Practices

Speaking as an invited guest to a conference of the Mortgage Bankers Association yesterday in Orlando, Steven Antonakes, deputy director of the Consumer Financial Services Bureau, told the industry group he was “deeply disappointed” by their lack of progress in improving the mortgage servicing industry.…

Looking Back at 2013

2013 brought some significant developments to consumer financial services law. It began early with a favorable Fair Debt Collection Practices Act decision from the U.S. Supreme Court, followed by several interesting Telephone Consumer Protection Act decisions. But what really set the year apart was the…

CFPB Considers New Rules, Seeks Public Comment

The Consumer Financial Protection Bureau announced today it is seeking comment from the public about debt collection practices as the bureau considers new rules designed to protect consumers “without imposing unnecessary burdens” on the industry, according to the CFPB. The CFPB is gathering information from all sources — consumers, advocates and industry representatives — on a range…

CFPB Provides Dispute Guidance to FCRA Furnishers on Enhanced e-OSCAR

Changes to the systems by which banks and other entities (also known as “furnishers”)  supply credit reporting agencies with consumer credit information prompted a Bulletin yesterday from the Consumer Financial Protection Bureau emphasizing the greater role it sees documents playing in the consumer credit dispute process. In announcing…